How to Connect Your Social Media Accounts
Connecting your social media accounts to our platform is a straightforward process, thanks to the Connect Accounts Portal powered by our partner, Ayrshare. Here's a step-by-step guide to help you through the process.
Navigate to the Connected Accounts tab
Launch the Portal: Click on the button titled "Connect Accounts". This should launch the portal in a new tab.
Once in the portal, linking your social media accounts is just a few clicks away.
Access the Social Account Linkage Page: Navigate to this page in our app.
Select the Social Network: Click or tap on the social network icon you wish to connect.
Authorize Access: A pop-up from Ayrshare will appear, requesting authorization. Please ensure to accept all authorizations for a successful linkage.
Warning: Allow pop-ups in your browser to ensure the authorization process runs smoothly.
Confirmation: Once authorized, your account logo will appear (if available) and the card color will change to green, indicating an active link.
![Click to link](https://storage.crisp.chat/users/helpdesk/website/8d880cde218a3000/image_166t6z3.png)
Unlinking is as simple as linking.
Tap the Linked Network: On the same Social Account Linkage Page, click on the green (linked) social network icon.
Unlink Confirmation: You will be prompted to confirm the un-linking.
Impact on Posts: Please note that already sent and scheduled posts will remain unaffected. However, future scheduled posts and new posts will not be sent until you re-establish the link.
Choosing a Page or Brand: Some networks, like Facebook, may ask you to choose a specific account or page. Make sure to select the correct one you wish to link.
X/Twitter Link Issue: If the wrong Twitter account is linked, try switching to the desired account on Twitter in a different browser tab. Then, unlink and re-link Twitter on our platform.
Duplicated Brand Issue: If a brand with the same name already exists. There may be account linking issues. Please remove the duplicate brand or reach out to support.
Additional Linking Guides: For more detailed instructions on linking specific social networks, refer to Ayrshare's guides:
- Facebook Groups Linking
- Google Business Profile Linking
- Instagram Linking
Connecting your social media accounts is a critical step in streamlining your social media management. By following these simple steps, you can ensure a seamless integration with our platform. If you encounter any issues or have further questions, don't hesitate to reach out to our support team for assistance.*
Launching the Connect Accounts Portal
Navigate to the Connected Accounts tab
Launch the Portal: Click on the button titled "Connect Accounts". This should launch the portal in a new tab.
How to Link a Social Media Network from the Portal
Once in the portal, linking your social media accounts is just a few clicks away.
Access the Social Account Linkage Page: Navigate to this page in our app.
Select the Social Network: Click or tap on the social network icon you wish to connect.
Authorize Access: A pop-up from Ayrshare will appear, requesting authorization. Please ensure to accept all authorizations for a successful linkage.
Warning: Allow pop-ups in your browser to ensure the authorization process runs smoothly.
Confirmation: Once authorized, your account logo will appear (if available) and the card color will change to green, indicating an active link.
![Click to link](https://storage.crisp.chat/users/helpdesk/website/8d880cde218a3000/image_166t6z3.png)
How to Un-Link a Social Network
Unlinking is as simple as linking.
Tap the Linked Network: On the same Social Account Linkage Page, click on the green (linked) social network icon.
Unlink Confirmation: You will be prompted to confirm the un-linking.
Impact on Posts: Please note that already sent and scheduled posts will remain unaffected. However, future scheduled posts and new posts will not be sent until you re-establish the link.
Additional Help
Choosing a Page or Brand: Some networks, like Facebook, may ask you to choose a specific account or page. Make sure to select the correct one you wish to link.
X/Twitter Link Issue: If the wrong Twitter account is linked, try switching to the desired account on Twitter in a different browser tab. Then, unlink and re-link Twitter on our platform.
Duplicated Brand Issue: If a brand with the same name already exists. There may be account linking issues. Please remove the duplicate brand or reach out to support.
Additional Linking Guides: For more detailed instructions on linking specific social networks, refer to Ayrshare's guides:
- Facebook Groups Linking
- Google Business Profile Linking
- Instagram Linking
Conclusion
Connecting your social media accounts is a critical step in streamlining your social media management. By following these simple steps, you can ensure a seamless integration with our platform. If you encounter any issues or have further questions, don't hesitate to reach out to our support team for assistance.*
Updated on: 19/12/2023
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