Question 1

Getting Started

Accepted Answer

Welcome to the platform. Let's dive into the three primary steps to get you started: Adding Your Brand, Connecting Your Social Media Accounts, and Generating a Campaign.

Step 1: Adding Your Brand

Upon logging in, you'll be directed to the 'Add Brand' page. This step is crucial and needs to be completed before accessing other features.

How to Add Your Brand:

Click on "Add My Brand."
Enter your business's URL in the dialog. If you don't have a website yet, select the "Don't have a website?" option to manually fill out your brand information.

Our AI will then analyze your website or the provided information to understand your brand's essence, target audience, and services. After this, your brand profile will be ready. You can review and enrich this in the 'Brand Context' section with additional information, images, products, and even tailor the style of your posts. Our 'Deep Knowledge' feature in the Brand Context helps the AI gain a deeper insight into your brand, including aspects like partnerships, testimonials, values, and founding story, ensuring more nuanced and targeted content.

Step 2: Connecting Your Social Media Accounts

To enable automated posting, connect your social media accounts:

Go to the 'Connected Accounts' tab.
Click on "Connect Accounts," which redirects you to our Ayrshare portal.
Sign in to each of your social media platforms via the portal to connect them.

Once connected, these accounts will appear in the 'Connected Acc

Question 2

How to Connect Your Social Media Accounts

Accepted Answer

Connecting your social media accounts to our platform is a straightforward process, thanks to the Connect Accounts Portal powered by our partner, Ayrshare. Here's a step-by-step guide to help you through the process.

Launching the Connect Accounts Portal

Navigate to the Connected Accounts tab
Launch the Portal: Click on the button titled "Connect Accounts". This should launch the portal in a new tab.

How to Link a Social Media Network from the Portal

Once in the portal, linking your social media accounts is just a few clicks away.

Access the Social Account Linkage Page: Navigate to this page in our app.
Select the Social Network: Click or tap on the social network icon you wish to connect.
Authorize Access: A pop-up from Ayrshare will appear, requesting authorization. Please ensure to accept all authorizations for a successful linkage.

||| Warning: Allow pop-ups in your browser to ensure the authorization process runs smoothly.

Confirmation: Once authorized, your account logo will appear (if available) and the card color will change to green, indicating an active link.

Click to link

How to Un-Link a Social Network

Unlinking is as simple as linking.

Tap the Linked Network: On the same Social Account Linkage Page, click on the green (linked) social network icon.
Unlink Confirmation: You will be prompted to

Question 3

Billing & Pricing

Accepted Answer

Pricing

The pricing for the platform and each tier of permissions is decided by the label administrator. Get in contact with your system admin to learn more.

Billing

There are two different platforms we natively support:

Manual: The label admin may setup their own billing via Stripe or some other payment processor.
Go High Level: If your account/label was setup through the GHL marketplace, then GHL will be in charge of your billing support.

Question 4

Setting up the Brand Context

Accepted Answer

Welcome to your guide for leveraging the Brand Context. The Brand Context serves as the brain for your brand's AI, containing essential details that empower the AI to generate custom-tailored content. A well-populated Brand Context leads to more accurate and effective social media posts. Here we're going to dive deeper into each segment of the Brand Context:

Basic Info
Look and Feel
Media
Products
Deep Knowledge

1. Basic Info

Establish your brand's basic identity here by setting your Name, Logo, and Description. You can also locate your Brand API Key here.

Name: This is where your brand's name is set.
Logo: Your logo acts as a visual anchor in your posts, helping to maintain brand consistency and recognition.
Description: A succinct summary of your brand's mission, service(s), or product(s). This helps the AI understand the context and ethos of your brand.
Brand API Key: This key is used to integrate with other apps and services, such as Zapier. It's the unique identifier that allows external applications to recognize and connect with your brand within our platform.

2. Look and Feel

Customize the visual and tonal elements of your posts in the Look and Feel Section with post templates, brand colors, font, and tone of voice.

Post Templates: Choose a template that aligns with your brand’s image. 'Image Only' focuses solely on imagery, while 'Rounded' and 'Boxed' incorporate more of your brand's style elements such as

Question 5

How to use Campaigns

Accepted Answer

In today's dynamic social media landscape, having a versatile approach to content creation is essential. Our platform facilitates this with two primary features: Ad Hoc Generation for individual posts and Campaigns for bulk content creation. This article will guide you through using Campaigns, a powerful tool for curating a series of posts efficiently.

What are Campaigns?

Campaigns in our platform represent a strategic approach to social media posting. Essentially, a campaign is a series of posts that are automatically scheduled and distributed across your connected social media accounts over a set period. This feature allows you to specify the social platforms, duration, and frequency of posts, and then leverages AI to create a diverse and high-quality social media strategy based on your brand's data and existing content.

How to Create a Campaign

Creating a Campaign is a straightforward process:

Navigate: Go to the Campaigns tab in the app.
Open the Create Dialog: Click the button titledCreate My First to open the create campaign dialog.
Enter the campaign criteria and press submit: Select the platforms to post to, the frequency, and the duration.

| Tip: For starters, consider a shorter campaign with lower frequency to familiarize yourself with our platform such as 3 posts a week for 4 weeks.

Review the results: Once the posts are done generating you can edit the photos, captions, and publish times.
**Publish the campaign

Question 6

How to Integrate with Zapier

Accepted Answer

Integrating BrandBlast with Zapier streamlines your social media management by automating workflows between BrandBlast and other applications. This guide will walk you through the process of setting up this integration, focusing on the use of API keys and the 'Post Created' trigger.

Prerequisites

Before you begin, ensure you have a BrandBlast account and access to Zapier.

Step 1: Locate Your BrandBlast API Key

To connect BrandBlast with Zapier, you need your BrandBlast API Key. Here's how to find it:

Open the BrandBlast app.
Navigate to the 'Brand Context' tab.
Your Brand API Key will be displayed here.

|| This API Key is essential for authenticating your account on Zapier.

Step 2: Setting Up Zapier Integration

Log in to your Zapier account.
Choose to create a new Zap and search for BrandBlast.
When prompted, enter your BrandBlast API Key for authentication.

Step 3: Using the 'Post Created' Trigger

After authentication:

Select the 'Post Created' trigger from the list of BrandBlast triggers.
This trigger fires every time a post is created in BrandBlast, allowing you to set up an automated action in another app in response to new BrandBlast posts.

Special Instructions for Agency Tier Users

If you are an agency user, you have access to the Agency API Key, which enables you to set up Zaps across all brands under your agency.

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